Privacy Policy

This Privacy Policy explains how Audyn ("we", "us", or "our") collects, uses, and protects your personal information when you use our desktop application ("Software") and website at audyn.app ("Website").

We are committed to protecting your privacy. We only collect information that is necessary to provide and improve our services.

The data controller for your personal data is Audyn, based in France. For any inquiries, please contact us at [email protected].

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Please see the Paddle Privacy Policy for information on how Paddle processes your payment data.

3.1 Account Information

When you create an account on our Website, we collect:

• Name
• Email address
• Password (stored securely using bcrypt hashing)

3.2 License Information

When you purchase a license, we store your license key and activation status. Payment details (credit card, billing address) are collected and processed exclusively by Paddle.com. We do not have access to your payment information.

3.3 Desktop Application

The Audyn desktop application analyzes your Ableton Live projects entirely on your device. All project data is stored locally on your machine. This data never leaves your device and is not transmitted to our servers.

3.4 Usage Analytics

We may collect anonymous, aggregated usage statistics to improve the Software. This data does not identify you personally and may include feature usage patterns and error reports.

3.5 Website Cookies

Our Website uses essential cookies for authentication (session management) and language preference. We do not use tracking or advertising cookies. During checkout, Paddle may set its own essential cookies to process your payment. For details, see Paddle's Privacy Policy.

3.6 Data Received from Paddle

When you make a purchase through Paddle, we receive the following information from Paddle to fulfill your order and manage your license:

• Your name and email address.
• Your billing address and country.
• Your purchase history and transaction details.

We do not receive or have access to your payment card details. Paddle handles all PCI DSS compliance for payment processing.

We use the collected information to:

• Provide, maintain, and improve the Software and Website.
• Manage your account and license.
• Deliver software updates.
• Communicate with you about your account, purchases, and support requests.
• Ensure compliance with our Terms of Service.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We will never use buyer data obtained through Paddle for marketing communications without your explicit opt-in consent. Any marketing emails require your affirmative agreement, which you may withdraw at any time.

Your account data is stored in a secure database. We use industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, and secure authentication tokens to protect your data.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

We use the following third-party services:

• Paddle.com — Payment processing, invoicing, and sales tax/VAT (as Merchant of Record).
• Cloudflare — CDN, DNS, and bot protection (Turnstile). Cloudflare processes traffic data including IP addresses and browser metadata to deliver content, ensure security, and distinguish humans from bots. Cloudflare Privacy Policy
• OVH — Web hosting and server infrastructure. OVH may process server logs containing IP addresses. OVH Privacy Policy

Some of our third-party service providers (Cloudflare, Paddle) may process data outside of the European Economic Area (EEA). When such transfers occur, they are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure your data receives an adequate level of protection as required by the GDPR.

We retain your account information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us or using the account settings page.

Under the General Data Protection Regulation (GDPR) and French data protection law, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at [email protected].

You also have the right to lodge a complaint with the French data protection authority (CNIL) at cnil.fr if you believe your rights have not been respected.

As we are based in France, we process your personal data in compliance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés). We process your data under the following legal bases:

• Contract performance: To provide the Software and services you requested.
• Legitimate interest: To improve our services and ensure security.
• Consent: Where you have given explicit consent (e.g., optional analytics).

Our Software and Website are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Website with a revised "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at [email protected].